Business Basics: Internal Office Communication

Here at PromoSpark, we employ friendly, hardworking people to effectively meet the needs of the customers and keep the office a comfortable and flourishing environment for all.

Communication is key for PromoSpark to thrive. Below are a few strategies to practice to create a happy and productive workplace.

1. Evaluate Email Etiquette

Emails, instant messages and other electronic forms of communication are the #1 means of communication. Without face to face context, making sure your tone reads as positive and encouraging is very important. Read our Business Basics: Email Etiquette post for ways to keep email communication on track.

2. Stop the Gossip

Gossip has no place in the workplace. When rumors are spread throughout the company, morale is lost as well as respect for peers. PromoSpark stands by its pledge to avoid gossip and to create a positive work environment.

3. Reply All

Tying in with email etiquette, remembering to hit reply all is huge. If someone is cc’d on an email you receive, they need to be on the email you send back. Leaving out a key internal rep or sales person could slow down internal processes.

4. Open Up

A key to good communication is openness. No matter your role in a company, it is important to be approachable. Whether it’s leaving your office door open, meaningfully greeting coworkers in the morning or inviting fellow employees to lunch, people are much more likely to collaborate on projects when they feel a sense of connectedness.



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